Privacy Policy

Last updated: October 28, 2025

This Privacy Policy describes how BitNotifier ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, bitnotifier.com, and our crypto alerting services (the "Service").

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our Service.

1.1 Information You Provide

• Registration Information: When you register for an account, you provide your email address. This is used for login, service notifications, and account management.
• Alert Configuration Data: Details of the alerts you create (e.g., crypto asset, price threshold, liquidation criteria, market cap, etc.).
• Notification Preferences: Your preferred notification channels, such as Telegram handle or configuration data for Web Push notifications.
• Payment Information: If you subscribe to a paid plan, we collect transaction information related to your crypto payments, such as the transaction ID and amount, but we do not store your private wallet keys or complete payment details.
• Communications: Information you provide when contacting us for support or feedback.

1.2 Information Collected Automatically

• Usage Data: We collect data related to your interaction with the Service, such as the pages you visit, the frequency and duration of your activity, and the types of alerts you primarily use.
• Device and Connection Data: Includes your IP address, browser type, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To create, manage, and deliver the specific crypto alerts and notifications you configure (Email, Telegram, Web Push).
• Account Management: To manage your registration, provide customer support, and send you service-related communications.
• Process Payments: To process and verify payments for paid subscriptions.
• Improvement: To monitor and analyze usage and trends to improve the Service, its features, and user experience.
• Security and Fraud Prevention: To protect the security and integrity of our Service and to prevent fraudulent or unauthorized activity.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, analytics, notification delivery like Telegram/Web Push services). These providers are bound by confidentiality obligations.
• Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of BitNotifier, or protect the personal safety of users or the public.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Retention

We retain the personal information we collect for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

• Account Information: You can review and update your account information by logging into your account settings.
• Unsubscribe/Opt-out: You can opt out of receiving any emails from us by following the instructions in those emails. You can manage your notification preferences (Telegram/Web Push) directly within your account settings.
• Data Deletion: You may request the deletion of your account and associated personal data by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

6. Security

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Crypto Payments

Payments for our paid plans are made using cryptocurrencies. When you make a crypto payment, the transaction is handled on the respective blockchain network. The data generated by this transaction is publicly viewable on the blockchain. We only process the information necessary to confirm and apply the payment to your account.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@bitnotifier.com